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tg999 Terms and Conditions — Know Your Rights

These Terms and Conditions govern your use of tg999 and apply to every registered player on the platform. Please read them carefully before creating your account or placing any bets on tg999.

Last updated: 1 January 2025
Key Points

What You Need to Know About tg999 Terms

A plain-language summary of the most important rules on tg999 — full details are in the sections below.

One Account Per Player

Each player on tg999 is permitted to hold exactly one registered account. Duplicate accounts are not allowed and will result in the suspension of all associated accounts and the forfeiture of any balances held within them.

Age Requirement: 18+

You must be at least 18 years old to register and play on tg999. tg999 takes age verification seriously and reserves the right to request identity documents at any point. Accounts found to belong to underage players will be closed immediately.

Withdrawals to Verified Methods Only

All withdrawals on tg999 are processed to the same payment method used for the original deposit — bKash, Nagad, or Rocket. tg999 does not process withdrawals to third-party accounts or payment methods not registered to the account holder.

Bonus Wagering Requirements Apply

All bonuses credited to your tg999 account are subject to wagering requirements before they can be withdrawn. The specific requirements for each promotion are stated on the tg999 Offers and Promotions page. Bonus funds cannot be withdrawn as cash until the wagering requirement is met.

Prohibited Activities

Attempting to exploit software errors, using automated betting systems, colluding with other players, or engaging in any form of fraud on tg999 will result in immediate account suspension and the forfeiture of all funds. tg999 monitors all accounts for irregular activity.

Terms May Be Updated

tg999 reserves the right to update these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. Continued use of tg999 after an update constitutes acceptance of the revised terms.

By registering an account or using any service on tg999, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use tg999.

01 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and tg999 ("the Platform", "we", "us", "our") governing your access to and use of the tg999 website, mobile application, and all associated gaming services. tg999 operates as an online gaming platform providing casino games, live dealer tables, sports betting, and related entertainment services to eligible players.

These Terms apply to all players registered on tg999, regardless of the device or method used to access the platform. By creating an account on tg999, you acknowledge that you have read these Terms carefully and agree to be bound by them. tg999 reserves the right to amend these Terms at any time, and the most current version will always be available on this page.

If you have any questions about these Terms before registering, please contact the tg999 support team via live chat or email before proceeding. We want every player on tg999 to understand exactly what they're agreeing to.


02 Eligibility

To register and play on tg999, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing tg999 from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a tg999 employee.
  • You must not have been previously excluded or banned from tg999 under any prior account.
  • You must be registering on your own behalf and not on behalf of any third party.

tg999 reserves the right to request proof of age and identity at any point during your use of the platform. Failure to provide satisfactory documentation when requested may result in the suspension of your account and the withholding of any pending withdrawals until verification is complete.

Players who provide false information during registration — including false date of birth — will have their accounts permanently closed and all funds forfeited. tg999 takes age verification seriously and cooperates with relevant authorities where required.


03 Account Registration

Each player is permitted to hold one and only one registered account on tg999. Creating multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited. tg999 uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be suspended without notice.

When registering on tg999, you are required to provide accurate and complete information including your full name, date of birth, email address, and mobile number. This information must match the details associated with the payment method you intend to use for deposits and withdrawals on tg999.

You are responsible for maintaining the security of your tg999 account credentials. Do not share your password with anyone. tg999 will never ask you for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, contact tg999 support immediately.

  • Account credentials must be kept confidential at all times.
  • tg999 is not liable for losses resulting from unauthorised access caused by the player's failure to secure their login details.
  • Players must notify tg999 immediately if they suspect any unauthorised use of their account.
  • tg999 reserves the right to close inactive accounts after 12 consecutive months of no login activity.

04 Deposits and Withdrawals

tg999 accepts deposits via bKash, Nagad, and Rocket — the mobile wallet services most widely used by players in Bangladesh. All deposits are credited to your tg999 account balance in real time once the transaction is confirmed by the payment provider. tg999 does not charge fees on deposits, though your mobile wallet provider may apply their own transaction charges.

Minimum and maximum deposit amounts are displayed on the tg999 cashier page and may vary depending on the payment method selected. tg999 reserves the right to adjust these limits at any time with reasonable notice to players.

Withdrawal requests on tg999 are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Withdrawals to third-party accounts or payment methods not registered to the account holder are not permitted under any circumstances.

  • Withdrawal requests are typically processed within 15 minutes during normal operating hours.
  • tg999 may request identity verification before processing any withdrawal above a specified threshold.
  • Withdrawals of bonus funds are subject to the wagering requirements described in Section 5.
  • tg999 reserves the right to delay or withhold withdrawals pending investigation of suspected fraudulent activity.
  • Players are responsible for any fees charged by their mobile wallet provider on incoming transfers.

If your withdrawal is taking longer than expected, please contact tg999 support via live chat. Our team is available 24/7 and can check the status of your transaction in real time.


05 Bonuses and Promotions

tg999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published on the tg999 Offers and Promotions page at the time the bonus is claimed. In the event of any conflict between the general Terms and the specific promotion terms, the specific promotion terms take precedence.

Bonus funds credited to your tg999 account must be wagered a specified number of times before they can be withdrawn as cash. The wagering requirement multiplier, eligible games, and time limits for each bonus are stated clearly on the promotion page. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the forfeiture of the bonus and any winnings derived from it.

  • Bonuses are intended for personal entertainment use only and may not be transferred between accounts.
  • tg999 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Players found to be abusing the bonus system — including through the use of multiple accounts or coordinated play — will have their bonuses cancelled and their accounts reviewed.
  • Free spins and free bet credits are subject to the same wagering requirements as cash bonuses unless otherwise stated.
  • tg999 may set maximum win limits on bonus-derived winnings for specific promotions.

06 Game Rules and Fairness

All games available on tg999 — including slots, live casino tables, and sports betting markets — operate according to their individual game rules, which are accessible within each game interface. Players are responsible for familiarising themselves with the rules of any game before placing real-money bets on tg999.

The random number generators (RNGs) used in tg999 slot and table games are independently certified to ensure fair and unpredictable outcomes. Certification results are available on request. Live casino games on tg999 are operated by Evolution Gaming and are subject to Evolution's own game rules and procedures, which are displayed within the live game interface.

In the event of a technical malfunction during a game session on tg999, the affected round will be voided and any stakes placed during the malfunction will be returned to the player's account balance. tg999 is not liable for losses resulting from technical issues beyond our reasonable control, including internet connectivity problems on the player's side.

  • Game outcomes on tg999 are final once confirmed by the game server.
  • Disputes regarding game outcomes must be submitted to tg999 support within 72 hours of the relevant game session.
  • tg999 reserves the right to void bets placed on markets where a clear pricing error has occurred.

07 Prohibited Conduct

The following activities are strictly prohibited on tg999 and will result in immediate account suspension and the forfeiture of all funds:

  • Using automated software, bots, or scripts to place bets or interact with the tg999 platform.
  • Exploiting software bugs, errors, or vulnerabilities in the tg999 platform or any game.
  • Colluding with other players to gain an unfair advantage in any game on tg999.
  • Using stolen, fraudulent, or unauthorised payment methods to fund your tg999 account.
  • Attempting to launder money or use tg999 for any illegal financial activity.
  • Creating multiple accounts to claim bonuses more than once.
  • Providing false identity information during registration or verification on tg999.
  • Harassing, threatening, or abusing tg999 staff or other players through any communication channel.

tg999 actively monitors all accounts for suspicious activity. Players found engaging in prohibited conduct will be permanently banned from tg999, and relevant cases may be reported to the appropriate authorities.


08 Account Suspension and Closure

tg999 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Failure to complete identity verification when requested by tg999.
  • Receipt of a chargeback or payment dispute from the player's payment provider.
  • Player request for self-exclusion under the tg999 Responsible Gaming programme.
  • Inactivity for a period exceeding 12 consecutive months.

Players who wish to close their own tg999 account voluntarily may do so by contacting tg999 support. Any real-money balance remaining in the account at the time of closure will be returned to the player's verified payment method, provided all verification requirements have been met and no outstanding investigations are pending.


09 Responsible Gaming

tg999 is committed to promoting responsible gaming among all players on the platform. We believe that gaming should be an enjoyable form of entertainment, and we provide a range of tools to help players manage their activity on tg999 responsibly.

Players can set deposit limits, loss limits, session time limits, and cooling-off periods directly through their tg999 account settings. Self-exclusion options are also available for players who feel they need a longer break from gaming. Once a self-exclusion is activated on tg999, it cannot be reversed for the duration of the exclusion period.

  • Deposit limits can be set on a daily, weekly, or monthly basis.
  • Session reminders can be configured to alert you after a specified period of play on tg999.
  • Self-exclusion periods range from 30 days to permanent exclusion.
  • tg999 will not send promotional communications to players who have activated self-exclusion.

For more information about responsible gaming tools and support resources available on tg999, please visit the Responsible Gaming page.


10 Privacy and Data Protection

tg999 collects and processes personal data in accordance with our Privacy Policy, which is available on the tg999 Privacy Policy page. By registering on tg999, you consent to the collection and processing of your personal data as described in that policy.

tg999 uses your personal data to verify your identity, process payments, provide customer support, and comply with legal obligations. We do not sell your personal data to third parties. Your data is stored securely using industry-standard encryption and is retained only for as long as necessary to fulfil the purposes for which it was collected.


11 Intellectual Property

All content on the tg999 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of tg999 or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any tg999 content without prior written permission.

The tg999 name, logo, and associated branding are trademarks of the platform. Unauthorised use of tg999 trademarks in any context is prohibited and may result in legal action.


12 Limitation of Liability

To the maximum extent permitted by applicable law, tg999 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity. tg999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

tg999 does not guarantee uninterrupted access to the platform and is not liable for losses resulting from scheduled or unscheduled maintenance, technical failures, or circumstances beyond our reasonable control.

Gaming involves financial risk. Never bet more than you can afford to lose. tg999 is an entertainment platform — please play responsibly and within your means.


13 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which tg999 holds its gaming licence. Any disputes arising from these Terms that cannot be resolved through tg999's internal complaints process will be referred to the relevant regulatory authority or an independent dispute resolution body as specified in tg999's licensing conditions.

tg999 operates under a valid gaming licence and is subject to regular audits by its licensing authority. Players who have exhausted the tg999 internal complaints process and remain unsatisfied may escalate their complaint to the relevant regulatory body.


14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering on tg999, please contact our support team. tg999 customer support is available 24 hours a day, 7 days a week.

  • Live Chat: Available directly within the tg999 platform — click the chat icon at the bottom of any page.
  • Email: [email protected]
  • Response Time: Live chat responses within 2 minutes; email responses within 24 hours.

tg999 is committed to resolving all player queries and complaints fairly and promptly. If you submit a formal complaint, tg999 will acknowledge it within 24 hours and provide a full response within 5 business days.

Ready to Play Responsibly?

Agree to the Terms — Start Playing on tg999

Now that you've read the tg999 Terms and Conditions, you're ready to register. Create your account in under two minutes, deposit via bKash or Nagad, and explore 500+ games on tg999.